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Getting started

Registration, verification, and your first listing.

Products & catalog

Adding items, variants, bulk upload, pricing.

Orders & fulfilment

Accepting orders, cancellations, refunds.

Payouts & billing

UPI, bank account, payout schedule, invoices.

Commissions & fees

Understanding what Camdell charges per order.

Customers & data

Exporting customer lists, messaging, privacy.

Promotions

Discount codes, flash sales, WhatsApp campaigns.

Trust & safety

Dispute protection, account security, 2FA.

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